Enhanced Azure Sentinel Alert remediation in the SOC Process Framework


Published On (MM/dd/yyyy): 06/16/2021

Microsoft’s Azure Sentinel now provides a Timeline view within the Incident
where alerts now display remediation steps. The list of alerts that have
remediations provided by Microsoft will continue to grow. As you can see in the
graphic below, one or more remediation steps are contained in each alert. These
remediation steps tell you what to do with the alert or Incident in


However, what if you
want to have your own steps, or what if you have alerts without any remediation


Now available to address this is the Get-SOCActions Playbook found in GitHub
(Azure-Sentinel/Playbooks/Get-SOCActions at master ·
Azure/Azure-Sentinel (github.com)
). This playbook uses a .csv file uploaded
your Azure Sentinel instance, as a Watchlist containing the steps your
organization wants an analyst to take to remediate the Incident they are
triaging. More on this in a minute.

Below is an example of a provided Remediation from one of the Alerts:


Example Remediation
Steps Provided by Microsoft

  1. Enforce the use of strong passwords and do not re-use
    them across multiple resources and services
  2. In case this is an Azure Virtual Machine, set up an NSG
    allow list of only expected IP addresses or ranges. (see https://azure.microsoft.com/en-us/documentation/articles/virtual-networks-nsg/)
  3. In case this is an Azure Virtual Machine, lock down
    access to it using network JIT (see https://docs.microsoft.com/en-us/azure/security-center/security-center-just-in-time)


Remediation steps were
added to the Timeline View recently in Azure Sentinel, as shown above


We highly encourage you to look at the SOC Process Framework blog, Playbook and the amazing
Workbook; you may have already noticed the SocRA Watchlist which was called out
in that article, it is a .csv file that Rin published, and is the template you
need to build your own steps (or just use the enhanced ones provided by

It’s this .csv file that creates the Watchlist that forms the basis of
enhancing your SOC process for remediation, its used in the Workbook and
Playbook.  The .csv file has been used as it’s an easy to edit format (in Excel
or Notepad etc…), you just need to amend the rows or even add your own rows and
columns for new Alerts or steps you would like.  There are columns called A1, A2  etc… these
are essentially Answer1
(Step1), Answer
2(Step2) etc…
Example of a new Alert that has been added.

You can also in the last column add a DATE (of when the line in the
watchlist was updated).
Note that any URL link will appear its own column in the [Incident Overview]
workbook – we parse the string so it can be part of a longer line of text in
any of the columns headed A1
thru A19
(you can add more answers if required, just inset more columns named A20, A21
etc…after column A19).  Just remember to save your work as a .CSV.


How to install the
Watchlist file

You must download the Watchlist file (then edit as required) it’s called
SOCAnalystActionsByAlert.csv (https://github.com/Azure/Azure-Sentinel/blob/master/docs/SOCAnalystActionsByAlert.csv)

Then when you name the Watchlist, our suggestion is “SOC Recommended
Actions”, make sure you set the ‘Alias’ to: SocRA

Important: SocRA is case sensitive,
you need an uppercase S, R and A.

You should now have entries in Log Analytics for the SocRA alias.

The SocRA watchlist .csv file serves both the Incident Overview Workbook and
supports the Get-SOCActions Playbook, should you want to push Recommended Actions
to the Comments
section of the Incident your Analyst is working on. You will want to keep this
in mind when you edit the SocRA watchlist. The Get-SOCActions Playbook
leverages the formatting of the SocRA watchlist, i.e. A1 – A19, Alert, Date
when querying the watchlist for Actions. If the alert is not found, or has not
been onboarded, the Playbook then defaults to a set of questions pulled from
the SOC Process Framework Workbook to help the analyst triage the alert &

– Should you decide to add more steps to the watchlist .csv file beyond A1-A19
you will need to edit the Playbooks conditions to include the additional
step(s) you added both in the JSON response, the KQL query, and the variable
HTML formatting prior to committing the steps to the Incidents Comments


Incident Overview Workbook

To make Investigation easier, we have integrated the above Watchlist with
the default “Investigation Overview” Workbook you see, just simply click on the
normal link from within the Incident blade:


This will still open Workbook as usual.  Whist I was making changes, I
have also colour coded the alert status
and severity
fields (Red, Amber and Green), just to make them stand out a little, and Blue
for new alerts.


If an alert has NO remediations, nothing will be visible in the
workbook.  However, if the alert has a remediation and there is no
Watchlist called: SocRA then you will be able to expand the menu that will


This will show the default or basic remediations that the alert has, in this
example there are 3 remediation steps shown.


If you have
the SocRA
watchlist installed, then you will see that data shown instead (as the Watchlist
is the authoritative source, rather than the steps in the alert).  In this
example there is a 4th step (A4) shown, which is specific to the
Watchlist and the specific alert called “Suspicious authentication activity”.



In conclusion, these Workbooks, the Playbook, and Watchlist all work
together in concert to provide you with a customized solution to creating
remediation steps that are tailored to a specific line of business. As you
on-board custom analytics/detections that are pertinent to your business, you will
have actions you will want an analyst to take and this solution provides a
mechanism for delivering the right actions per analytic/use-case.

Thanks for reading!

We hope you found the details of this article interesting. Thanks Clive Watson and Rin Ure for writing this
Article and creating the content for this solution.

And a special thanks to Sarah
and Liat
for helping us to deploy this solution.





SOC process Framework Wiki SOC Process Framework · Azure/Azure-Sentinel Wiki


Main SOC Process Framework Blog, author Rin Ure


SOC Process Framework Workbook, author Rin Ure


Incident Overview Workbook, amended by Clive Watson for remediation and
watchlist integration


Watchlist, author Rin Ure