release date: July 30, 2019
The Cybersecurity and Infrastructure Security Agency (CISA), Multi-State
Information Sharing & Analysis Center (MS-ISAC), National Governors
Association (NGA), and the National Association of State Chief Information
Officers (NASCIO) have released a Joint
Ransomware Statement with recommendations for state and local governments
to build resilience against ransomware:
- Back
up systems—now (and daily). Immediately and regularly back up all critical agency
and system configuration information on a separate device and store the
backups offline, verifying their integrity and restoration process. If recovering
after an attack, restore a stronger system than the one lost, fully
patched and updated to the latest version. - Reinforce
basic cybersecurity awareness and education. Ransomware attacks
often require the human element to succeed. Refresh employee training on
recognizing cyber threats, phishing, and suspicious links—the most common
vectors for ransomware attacks. Remind employees of how to report
incidents to appropriate IT staff in a timely manner, which should include
out-of-band communication paths. - Revisit
and refine cyber incident response plans. Have a clear plan to
address attacks when they occur, including when internal capabilities are
overwhelmed. Make sure response plans include how to request assistance
from external cyber first responders, such as state agencies, CISA, and
MS-ISAC, in the event of an attack.
CISA encourages organizations to review the Joint
Ransomware Statement and the following ransomware guidance: