IC3 Issues Alert on Tech Support Fraud

National Cyber Awareness System:

03/29/2018 01:00 PM EDT
release date: March 29, 2018

The Internet Crime Complaint Center (IC3) has released an alert on tech
support fraud.

Tech support fraud involves criminals claiming to provide
technical support to fix problems

that don’t exist. Their methods include
placing calls, sending pop-ups, engaging misleading

 lock screens, and sending
emails to entice users to accept fraudulent tech support services.

should not give control of their computers or mobile devices to any stranger offering

to fix problems. NCCIC/US-CERT encourages users and administrators to refer to the
 IC3 Alert and the NCCIC
Tip on
Avoiding Social
Engineering and Phishing Attacks
for more
 information. If you believe you
are a victim of a tech support scam, file a complaint with

the IC3 at www.ic3.gov.