National Cyber Awareness System:
03/29/2018 01:00 PM EDT
Original
release date: March 29, 2018
The Internet Crime Complaint Center (IC3) has released an alert on tech
support fraud.
Tech support fraud involves criminals claiming to provide
technical support to fix problems
that don’t exist. Their methods include
placing calls, sending pop-ups, engaging misleading
lock screens, and sending
emails to entice users to accept fraudulent tech support services.
Users
should not give control of their computers or mobile devices to any stranger offering
to fix problems. NCCIC/US-CERT encourages users and administrators to refer to the
IC3 Alert and the NCCIC
Tip on Avoiding Social
Engineering and Phishing Attacks for more
information. If you believe you
are a victim of a tech support scam, file a complaint with
the IC3 at www.ic3.gov.
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