| Multiple vulnerabilities have been discovered in SolarWinds Web Help Desk (WHD), the most severe of which could allow for remote code execution. WHD is a SolarWinds IT help desk solution. Successful exploitation of the most severe of these vulnerabilities could allow for remote code execution in the context of the system. Depending on the privileges associated with the system, an attacker could then install programs; view, change, or delete data. |
| Threat Intelligence CISA reports CVE-2024-28986 is being actively exploited in the wild. |
| Systems Affected |
| Web Help Desk prior to 12.8.3 Hotfix 2 |
| Risk Government: – Large and medium government entities: High – Small government entities: High |
| Businesses: – Large and medium business entities: High – Small business entities: High |
| Home Users: Low |
| Recommendations |
| Apply appropriate updates provided by SolarWinds to vulnerable systems immediately after appropriate testing. Apply the Principle of Least Privilege to all systems and services. Run all software as a non-privileged user (one without administrative privileges) to diminish the effects of a successful attack. Vulnerability scanning is used to find potentially exploitable software vulnerabilities to remediate them. Architect sections of the network to isolate critical systems, functions, or resources. Use physical and logical segmentation to prevent access to potentially sensitive systems and information. Use a DMZ to contain any internet-facing services that should not be exposed from the internal network. Configure separate virtual private cloud (VPC) instances to isolate critical cloud systems. Use capabilities to detect and block conditions that may lead to or be indicative of a software exploit occurring. |