No More Ransomware Web Sitehttps://www.nomoreransom.org/en/index.html is a site you should save in your favorite.
This site has lost of resources to help you deal with ransomware.
Ransomware is malware that locks your computer and mobile devices or encrypts your electronic files. When this happens, you can’t get to the data unless you pay a ransom. However, this is not guaranteed, and you should try this site for a solution 1st.
The site has Crypto Sheriff an upload page where you can submit a file and the site may give you a solution on how to remove the ransomware Part of the site has solution for many types of ransomware.
How to prevent a ransomware attack?
1. Back-up! Back-up! Back-up! Have a recovery system in place so a ransomware infection can’t destroy your personal data forever. It’s best to create two back-up copies: one to be stored in the cloud (remember to use a service that makes an automatic backup of your files) and one to store physically (portable hard drive, thumb drive, extra laptop, etc.). Disconnect these from your computer when you are done. Your back up copies will also come in handy should you accidentally delete a critical file or experience a hard drive failure.
2. Use robust antivirus software to protect your system from ransomware. Do not switch off the ‘heuristic functions’ as these help the solution to catch samples of ransomware that have not yet been formally detected.
3. Keep all the software on your computer up to date. When your operating system (OS) or applications release a new version, install it. And if the software offers the option of automatic updating, take it.
4. Trust no one. Literally. Any account can be compromised, and malicious links can be sent from the accounts of friends on social media, colleagues or an online gaming partner. Never open attachments in emails from someone you don’t know. Cybercriminals often distribute fake email messages that look very much like email notifications from an online store, a bank, the police, a court or a tax collection agency, luring recipients into clicking on a malicious link and releasing the malware into their system.
5. Enable the ‘Show file extensions’ option in the Windows settings on your computer. This will make it much easier to spot potentially malicious files. Stay away from file extensions like ‘.exe’, ‘.vbs’ and ‘.scr’. Scammers can use several extensions to disguise a malicious file as a video, photo, or document (like hot-chics.avi.exe or doc.scr).
6. If you discover a rogue or unknown process on your machine, disconnect it immediately from the internet or other network connections (such as home Wi-Fi) — this will prevent the infection from spreading.
If you are a member of InfraGard look at the resource here as well.
Microsoft go here https://www.microsoft.com/en-us/wdsi/threats/ransomware
if you are a MAC User look at this https://www.cnet.com/news/apple-users-beware-first-live-ransomware-targeting-mac-found-in-the-wild/